The Morristown Utility System’s (MUS) Water Department is a regional system which serves the City of Morristown with a vibrant industrial economy and four (4) surrounding utility districts that spread into Hamblen, Grainger, and Jefferson Counties.

Currently, peak day production is approaching 13 million gallons of water per day (MGD) and an average daily production of approximately 9 MGD with approximately half of the production sold to the surrounding utility districts. MUS has recently completed a water treatment plant expansion, raising plant capacity to 24 MGD in anticipation of water usage needs for the next 20 years.

Water quality and production are monitored 24 hours a day seven days a week with a state of the art Supervisory, Control, and Data Acquisition (SCADA) Computer System. Our current water distribution system has approximately 275 miles of pipe, numerous water storage reservoirs, and pump stations placed throughout the City of Morristown.

The City of Morristown currently has an Insurance Service Organization (ISO) rating of 3 with 1 being the highest and 10 the lowest ranking. Forty percent (40%) of the classification is based upon the MUS Water Distribution System capacity. MUS Water Department strives to maintain the highest water quality standards and lowest operating expenses while providing one of East Tennessee’s lowest water rates.