Disconnect Service

Request to Disconnect Service Submit this form in person or via mail.  

EMAIL DISCLAIMER: MUS does not recommend sending personal identifiable information via email, this is not a safe practice.  Personal identifiable information includes social security numbers, tax identification numbers, home / business addresses, phone numbers, credit card numbers, bank account numbers, dates of birth, copies of government-issued IDs and health information.  When you send an email, you don’t necessarily know how many networks or servers the message will pass through on its way to the recipient, or who has access to them. In addition, emails sitting on your device may be accessible to a third party.  Please provide a valid phone number on this form that our agent can contact you via a secured phone line to get this personal information. 

 Questions about disconnection of service? Call 423-586-4121 or email customerservice@musfiber.net