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Home Billing & Payments Payment Assistance

Payment Assistance

Having trouble paying your bill? Browse helpful resources for payment assistance.

Are you having trouble paying your bill?

Ask us about a payment extension, or you may be eligible for financial assistance with your utility bill. Customers seeking financial assistance for utility bill payment may contact the following organizations:

Douglas Cherokee 

https://www.douglascherokee.com/
534 E 1st North St.
Morristown, TN 37814
Ph: (423)-318-6933 or (423)-318-6938

*Note: you may need a 12 month printout of electric usage

Central Services

https://mhcentralservices.org/
2450 S. Cumberland St
Morristown, TN 37813
Ph: (423)-586-9431

Are you a veteran?

Tennessee Valley of Coalition for the Homeless

(supportive services for Veteran families)

Ph: (865)-556-0791

*Some local churches occasionally provide assistance when funds are available 

High Bills? This information may be of help.  (PDF)