The vision for MUS is that we will be recognized for excellence in the products and services provided to our customers and community. To achieve and maintain this level of performance we will:
Create an environment of employee involvement and empowerment which inspires creativity, sense of responsibility, assurance of individual authority and acceptance of personal accountability; further,
Through teamwork provide the environment in which employees, with enhanced skills development, work together to improve systems and processes continuously, resulting in…
Products and services which meet or exceed our customers needs and expectations.
Achievement of this vision will establish our preparedness for a competitive environment and support for world class performance into the 21st century.
The mission of MUS is to:
Provide quality electric, water, and telecommunication services which meet or exceed our customers’ needs and expectations,
Support the development of technology in our business to promote improvement in quality of life for our customers, and
Develop and manage resources vital to our success and pursuit of excellence in providing the services deserving to our customers and community.